Official support

How can we help?

For bugs, purchase questions, privacy requests, or feedback, contact the Arrow Maze developer directly.

Email support@kinapp.dev

Restore Premium

Open the Premium screen and choose Restore Purchases. Use the Apple Account that originally purchased the subscription.

Manage or cancel

Open iOS Settings, tap your Apple Account, then Subscriptions โ†’ Arrow Maze. Deleting the app does not cancel a subscription.

Billing or refunds

Apple handles App Store billing and refunds. Visit reportaproblem.apple.com for purchase assistance.

Game Center

Check your Game Center sign-in, network connection, Screen Time restrictions, and Apple System Status. Core gameplay remains available without Game Center.

Photo Maze privacy

Your selected photo is processed on the device. The original image is not uploaded to the developer.

Advertising choices

Where available, open Settings โ†’ Advertising choices in Arrow Maze to review or change consent choices. Premium removes ad requests and presentations.

When reporting a problem

Include your device model, iOS or iPadOS version, Arrow Maze version, the affected screen or level, and the steps needed to reproduce the issue.

Do not send payment-card details or other sensitive information that is not needed for support.